In addition to that, it is comprised of a window in which to display information and a navigation pane for quick access to all the options available. Easier access to log files and scan results is also a new feature in the latest release. This report includes many parameters about your Office program configuration. Rather, I will try to provide some Quick Start steps to guide you to some immediate results and suggest some direction for what you can do with those results. Support and Recovery Assistant for Office 365 Support and Recovery Assistant for Office 365can help you automatically diagnose and fix a range of Outlook problems.
I find it irritating that this tool constantly pops up warning me that it needs to be run, as if the likely hood that Office has gone south is fairly high. We encourage you to use this new feedback option as it is a quick and easy way to let us know how we are doing. Only scanned Outlook so far. Additional resources: : These videos are created by Office 365 support engineers to help you learn more about Office 365, and are focused on support trends and top how-to questions and issues. Upon trying to run the update, it told me it was already installed and on running the hotfix it errored out saying that there was no applicable product to update. Once downloaded, it can be expanded to a folder on the computer or removable media and executed directly from that location.
Once installed, the application will start automatically. For more information and to install the tool, see:. Reading the scan results At the bottom part of the screen, we can see the results grouped by different subjects such as: Symptoms: Add-ins, Symptoms: Configuration unsupported or problematic , Symptoms: Product not updated, etc. Many types of Outlook issues could be resolved by installing the required software updates. We assume it will work on Windows Server 2016 as well. We can choose the required scan result and click on the option: View a report of this scan 2.
Double-click the file to begin installation. It is important that you allow this to occur as even the documentation will not keep up-to-date with new rules being added all the time. You will need to download the application to your local computer, sign in with your work or school account and select the issue you want help with. We chose Outlook and Excel and the scan only took a couple of minutes. A: The following topics were updated: restricting self-provisioning of Office 365 ProPlus, managing streaming updates, and customizing deployment using the Office Deployment Tool.
To give you more control over the display of this icon we added the Disable option to the context menu for the icon. The information that was founded is displayed using a pre-defined view and classifications. Help contents are neatly organized and fairly comprehensive, seeing that you can access video tutorials, as well as online and offline guides. Microsoft Office Configuration Analyzer Tool is a software utility which helps you look for misconfigurations in your pack. The Manage Scans tab will list all of the scans you have performed and allow you to refer back to older scans to compare them to newer scans or export them if needed. If you cannot determine or feel you need guidance to safely proceed with a suggested resolution to a located problem, post a question in the appropriate forum within the site.
Response time is good and we did not register any errors, crashes or bugs during our tests. In our example, we choose the 32 bit version. Easier access to log files As you can see in the previous figure, there is a new tab called Collected Log Files found under Configuration Details in your reports. Trolling a legitimate attempt to create a clean, accessible diagnostic tool is an unwelcomed comment. The Support and Recovery Assistant tool will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues. The client I was investigating was having certain errors pop up about Outlook being unable to stay connected to Office 365. The Advanced Tools tab has some interesting features as well.
This course helps you deploy and manage custom installations of Office 365 and Office 365 ProPlus, and study for Microsoft exam 70-347, Enabling Office 365 Services. That led me to investigate if there was an issue with the integration of Skype for Business since it still thought Lync should be installed. As the user does not use Skype for Business, I did not reinstall it. The preferred option is the Full scan because, using this option, we can get more detailed information about the specific Outlook mail profile Outlook can include more than one mail profile , and additionally, we get detected issues that appear only when the Outlook mail client is turned-on. Manually download and install procedure. The right pane will give you the options to select a single Office application to scan the configuration for or select All or selected Office applications the following screen will allow you to choose some of all of the programs available.
The errors were a little difficult to follow-up on. It will bring you to the Report tab where it will show the results and you can group them by class, severity or symptoms. To download and install the tool, click the following link:. A support engineer from Microsoft can then process and analyze the log file s for issues. I installed and ran OffCat, selecting to scan Outlook for any issues. After you select your Office products to scan click on the Click to scan button and the scan will begin to run.